BUS30032 Assignment 1
.docx
keyboard_arrow_up
School
Swinburne University of Technology *
*We aren’t endorsed by this school
Course
30032
Subject
Business
Date
May 11, 2024
Type
docx
Pages
17
Uploaded by BrigadierSwan2470 on coursehero.com
BUS30032
Business Consulting Project
Semester 1, 2024
Assignment 1
Problem Analysis and Project Development Plan Report
Name: Ngoc Minh Thu Nguyen
Student ID: 103844670
1
1.
Background
The construction sector has witnessed increased fragmentation in recent decades, driven by clients’ heightened expectations for contractors to deliver complex infrastructure projects promptly and within budget (Rezgui & Zarli, 2006). Despite these steady demands, the construction industry in the United States has exhibited a prolonged downturn, largely attributed to a shortage of innovative practices in project management. Shah et al. (2017) identified that the absence of a clear roadmap for embarking on digital transformation, compounded by organisational and integration obstacles, has significantly
hindered digital adoption in the construction sector.
While digitalization holds promise for enhancing project management efficiency and addressing productivity slump, its uptake by public agencies remains inadequate and incomplete (Jahanger et al., 2021). The Federal Highway Administration (FHWA) reported that just 13 out of 54 DOTs in the U.S. have fully embraced digital "paper-less" project administration and delivery processes (FHWA, 2018). In response to the prevailing challenges faced by entities within the US construction industry, BuildPass seeks to deploy tailored and advanced software systems designed to optimize construction
management processes. This solution facilitates adept supervision of performance tasks, encompassing personnel inductions, site log management and signing of safe work method statements (SWMS), all within a centralized platform.
The successful collaboration with mid-market Australian builders has laid a strong groundwork for BuildPass to tackle these challenges. However, the company faces complexities and a lack of brand recognition in the international digital construction management area. To broaden its market presence and cater to the unique requirements of
these entities, Buildpass is posited to adopt a strategic business strategy aimed at enhancing public awareness regarding the advantages of integrating its technology-driven
project management service.
2
2.
Problem framing
Oesterreich and Teuteberg (2016) identified the intricate nature and unpredictable elements inherent in contemporary projects, alongside a substantial resistance to change, as primary barriers to adopting digitalization within the construction management sector. Construction progress is often hampered by a variety of setbacks such as unforeseen delays, premature removal of materials or equipment, disorganized work environments or
declining quality standards. BuildPass faces the challenges of navigating information disparities among project stakeholders, stemming from differences in resources, expertise levels, market dynamics and institutional frameworks (Li et al., 2022). Furthermore, ensuring adherence to American building codes, safety mandates and environmental criteria presents new hurdles for BuildPass in incentivising local clients to transition to BuildPass’ services. While BuildPass has forged relationships with some of Australia’s well-known architectural construction firms like Dome Building Projects and Visioneer Builders, its limited brand visibility and communication channels pose obstacles in engaging with construction contractors in the United States.
2.1 6Ws approach
The ‘6Ws’ model provides a structured framework for identifying key stakeholders, clarifying project objectives, assessing timeline and location constraints, and analysing the underlying motivations and strategies for effectively implementing digital technology.
This approach facilitates a comprehensive examination of the problem from different perspectives, fostering a more holistic understanding of the challenges and opportunities associated with digital technology adoption in construction project management. 3
Figure 1: The 6Ws approach
3.
Identification of affected parties The dynamic landscape of the construction industry continues to evolve, with the construction phase standing out as a pivotal and resource-intensive part of construction projects. Collaborative efforts from contractors, subcontractors, owners, and suppliers underscore the significance of cohesive stakeholder engagements, ensuring project success (Hinze, 2013). As highlighted by the American Society of Civil Engineers (ASCE, 2017), the substantial infrastructure
investment of US$4.49 trillion required in the United States by 2025 emphasizes the pressing need for funding and efficient project delivery. Facing a substantial funding gap of US$2 trillion, public agencies like state Departments of Transportation and public universities responsible for constructing, operating and
maintaining essential public infrastructure ((Tymvios & Gambatese, 2016) grapple with financial constraints and increasing costs (Ichniowski, 2019).
The delay in embracing digital technologies has a profound impact on internal stakeholders such as investors and shareholders who closely evaluate BuildPass' performance. Insufficient brand visibility and ineffective marketing approaches may detrimentally affect stock valuation, shape long-term investment decisions, and potentially diminish organization profits and shareholder returns. BuildPass, 4
as a company, faces hurdles in entering the international market and differentiating itself amid formidable competition. Project managers and construction professionals involved in the construction processes find themselves
under mounting pressure to navigate heightened project requirements lacking innovative project management strategies and adequate digital integration. The industry's challenges also have great potential to impact project quality, timeliness, and overall clients’ expectations persist in demanding top-notch deliverables. Sales, marketing, and support teams encounter difficulties in lead generation, sales closure, and customer retention due to limited brand recognition
and customer awareness. On the other hand, competitors within the digital construction software sector could exploit BuildPass' marketing deficiencies to establish a competitive edge, potentially expanding greater market share and enhancing brand recognition at the expense of BuildPass. External stakeholders, such as regulatory bodies and government representatives are indirectly impacted as they regulate and oversee BuildPass’ adherence to building codes, safety regulations and environmental standards. Industry experts, instrumental in shaping industry benchmarks, best practices, and digital transformation initiatives are indirectly influenced by BuildPass’ efforts to address obstacles and drive innovation within the sector. Potential software users,
while assessing digital solutions, may lean towards established players due to their reputations and market dominance, potentially overlooking the advantages and suitability offered by BuildPass.
The perceived impact significantly weighs on internal stakeholders, as the issue primarily pertains to business matters rather than social concerns. To navigate market saturation effectively, BuildPass must prioritize enhancing brand visibility, refining customer acquisition strategies, and strengthening customer retention strategies to maintain a competitive edge. 5
3.1 Stakeholder analysis – Empathy Map An empathy map is a strategic tool that allows business teams to gain insights into a consumer's experiences. It is centred around considering the world from the users' perspective, thus fostering empathy for the end user (Zogaj & Bretschneider, 2012). This goes beyond the scope of traditional persona-based models by focusing not just on user demographics but also on their feelings and thoughts. This leads to several beneficial outcomes, such as identifying unmet needs, enhancing overall user experience, fostering product development that directly addresses customer challenges, improving communication strategies and boosting sales (Zhang & Mengjie, 2020)
Figure 2: Empathy Map of Cole being a construction firm engineer
6
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help
Related Questions
Problem 10-05 (Algorithmic)
The Metropolitan Bus Company (MBC) purchases diesel fuel from American Petroleum Supply. In addition to the fuel cost, American Petroleum Supply charges MBC $225 per order to cover the expenses of delivering and transferring the fuel to MBC's storage tanks. The lead time for a new shipment from American Petroleum is 10 days; the cost of holding a gallon of fuel in the storage tanks is $0.07 per month, or $0.84 per year; and annual fuel usage is 105,000 gallons. MBC buses operate 210 days a year.
What is the optimal order quantity for MBC?Q* = __________________
How frequently should MBC order to replenish the gasoline supply?______________orders per year
The MBC storage tanks have a capacity of 15,000 gallons. Should MBC consider expending the capacity of its storage tanks?Metropolitan Bus Company does not need to expand the capacity of its storage tanks.
What is the reorder point?r = ______________ gallons
arrow_forward
Quezon City U-Belt 98,000(UP – 23,757; Miriam – 7,000; Ateneo – 14,206; Others – 53,037)The data of the SUV ownership is as follows:UP 30% (Toyota 20% + Mitsubishi 10%)Miriam 60% (Toyota 40% + Mitsubishi 20%)Ateneo 80% (Subaru 60% + Toyota 20%)What is the total brand penetration of Toyota SUVs in QC U-Belt?What is the penetration share of Toyota in the QC U-belt?
arrow_forward
Problem 10-05 (Algorithmic)
The Metropolitan Bus Company (MBC) purchases diesel fuel from American Petroleum Supply. In addition to the fuel cost, American Petroleum Supply charges MBC $300 per order to cover the expenses of delivering and transferring the fuel to MBC's storage tanks. The lead time for a new shipment from American Petroleum is 10 days; the cost of holding a gallon of fuel in the storage tanks is $0.03 per month, or $0.36 per year; and annual fuel usage is 240,000 gallons. MBC buses operate 300 days a year.
What is the optimal order quantity for MBC?Q* = 20,000
How frequently should MBC order to replenish the gasoline supply?fill in the blank orders per year
The MBC storage tanks have a capacity of 15,000 gallons. Should MBC consider expending the capacity of its storage tanks?Metropolitan Bus Company
the capacity of its storage tanks.
What is the reorder point?r = fill in the blank
arrow_forward
SA now exports more raw copper than it produces or imports, as criminals drive demand for stolen copper cable1 0 MAY 20 22 - 0 5:1 0On any given day, City Power, an energy services agency of the City of Johannesburg metro, has technicians out and about replacing a network of wires and cables that feeds electricity from substations to many of its suburbs.Transnet is seeing a dramatic acceleration of the more than decade-long trend to strip away power cables and even railway lines, recording a more than tenfold jump in the amount of overhead cable lost over the past five years. This undermines its role in an economy that should be counting on its supply chain infrastructure in the form of a railway network, cargo trains and ports. Eskom, Telkom, MTN and Vodacom have also fallen victim to the lawless cancer that has corroded almost every layer of SA industry and threatens to eat away at President Cyril Ramaphosa’s plans to revive economic growth through reliable infrastructure, and recast…
arrow_forward
Adelie Enterprises is exploring a new service to provideweekly delivery of grocery items to homes in the greaterGreenwood area. The company’s customers place Web-basedorders and Adelie’s team assembles and delivers the orders inspecially designed cardboard boxes. Management, interestedin locating a supplier that can provide boxes cheaply and efficiently, has discovered that each potential supplier’s abil-ity to satisfy the company’s requirements is influenced by thelevel of demand. The following table provides Adelie’s ven-dor selection criteria, criterion weights, and rankings (1–10with 10 being the highest) under the assumption that low,moderate, or high demand is generated for their service.
a. Which supplier should be selected if there is low demandfor Adelie’s new service? Which supplier should beselected under moderate demand assumptions? Underhigh demand assumptions?b. Which supplier is selected if Adelie evaluates eachalternative using a Maximin decision criterion…
arrow_forward
3.
Figure 1
Daily Subway and Bus Use in Five Major Cities
0.75
0.5
0.25
Subway
OBus
London
Tokyo
Singapore
Hong Kong
Figure 2
Subway vs. Bus Ridership, New York City
OBus
Subway
1970
1980
1990 2000 2010
Information in figure I suggests that public
transportation users in London
Information in Figure I supports the author's point
that buses are growing in popularity as a means of
urban transport by indicating that
A) take subways and buses at similar rates.
B) are unusually reliant on buses.
C) take at least one subway trip daily.
D) take subways at about the same rate as people
A) many people around the world take at least one
bus trip every day.
B) bus ridership surpasses subway ridership in
some major cities.
C) people in Tokyo make far more trips by bus
daily than they do trips by subway.
D) the number of bus trips taken by people in
major cities has substantially increased.
in New York.
2
Which of the following statements about bus use
in New York City is best supported by…
arrow_forward
As a response to COVID -19 issue, Kurmitola General Hospital, Dhaka, has started treating coronavirus patients since last month. Healthcare workers are on the frontline toward the COVID-19 response. Two volunteers from North South University intend to join in Kurmitola General Hospital to assist the medical team. Since they do not have any technical knowledge, they will be helping the team with activities like registering the patients, providing initial information about treatment, collecting samples, etc. As the manager of this hospital, you must arrange training for these volunteers to enhance their skills and willingness to work. Therefore, list and briefly explain the steps you will follow to train these individuals. How would you measure the effectiveness of the provided training?
arrow_forward
The creation of the has resulted in
and
O U.S. land bridge, greater price reductions, faster deliveries, and less risk from perils of the sea.
O U.S. land bridge, greater shipment safety, faster deliveries, and less risk from government restrictions on imports
O U.S. interstate highways, greater shipment safety, faster deliveries, and less risk from perils of the sea.
O U.S. land bridge, greater shipment safety, faster deliveries, and less risk from perils of the sea.
arrow_forward
SCENARIOA steel-working organisation operates 30 steel-working plants globally, including a plant located on the outskirts of a large town, where you are employed.This steelworks contains many different workshops that cover the whole steel-producing process. This involves repair, maintenance, fabrication and welding of large steel structures.Within the fabrication and welding workshop an overhead crane is used to move heavy steel into position. There are signs on this crane stating that only trained workers can operate it. Workers understand that manual handling and mechanical lifting aids should be considered first, with the crane only used as a last resort.The workforce consists of 20 workers. These include a general workshop manager (GWM) and 2 workshop supervisors. There are also 3 apprentices, who are not trained in the use of the crane.In your new role, you work in the fabrication and welding department as the Health and Safety Manager, reporting to the GWM. The GWM does not…
arrow_forward
SCENARIOA steel-working organisation operates 30 steel-working plants globally, including a plant located on the outskirts of a large town, where you are employed.This steelworks contains many different workshops that cover the whole steel-producing process. This involves repair, maintenance, fabrication and welding of large steel structures.Within the fabrication and welding workshop an overhead crane is used to move heavy steel into position. There are signs on this crane stating that only trained workers can operate it. Workers understand that manual handling and mechanical lifting aids should be considered first, with the crane only used as a last resort.The workforce consists of 20 workers. These include a general workshop manager (GWM) and 2 workshop supervisors. There are also 3 apprentices, who are not trained in the use of the crane.In your new role, you work in the fabrication and welding department as the Health and Safety Manager, reporting to the GWM. The GWM does not…
arrow_forward
SCENARIOA steel-working organisation operates 30 steel-working plants globally, including a plant located on the outskirts of a large town, where you are employed.This steelworks contains many different workshops that cover the whole steel-producing process. This involves repair, maintenance, fabrication and welding of large steel structures.Within the fabrication and welding workshop an overhead crane is used to move heavy steel into position. There are signs on this crane stating that only trained workers can operate it. Workers understand that manual handling and mechanical lifting aids should be considered first, with the crane only used as a last resort.The workforce consists of 20 workers. These include a general workshop manager (GWM) and 2 workshop supervisors. There are also 3 apprentices, who are not trained in the use of the crane.In your new role, you work in the fabrication and welding department as the Health and Safety Manager, reporting to the GWM. The GWM does not…
arrow_forward
Problem 16-17 (Algo)The U.S. Airfilter company has hired you as a supply chain consultant. The company makes air filters for residential heating and air-conditioning systems. These filters are made in a single plant located in Louisville, Kentucky, in the United States. They are distributed to retailers through wholesale centers in 100 locations in the United States, Canada, and Europe. You have collected the following data relating to the value of inventory in the U.S. Airfilter supply chain: QUARTER 1(JANUARYTHROUGHMARCH) QUARTER 2(APRIL THROUGHJUNE) QUARTER 3(JULYTHROUGHSEPTEMBER) QUARTER 4(OCTOBERTHROUGHDECEMBER) All amounts in millions of U.S. dollarsSales (total quarter): United states 414 402 520 514Canada 135 96 126 117Europe 41 34 42 25 Cost of goods sold (total quarter) 384 347 453 434 Raw materials at the Louisville plant (end-of-quarter) 73 62…
arrow_forward
Problem 17 page 552The chancellor of a small regional college is concernedabout the declining freshman enrollment at his college. A number of factors have contributed to the decline, butthe chancellor believes it is directly related to annualtuition increases. He has collected the following data forthe past 8 years.year FreshmanEnrollmentAnnualTuition (In USdollars)1 6,550 32,0002 6,230 37,0003 5,980 45,2004 5,540 45,7005 4,960 46,2006 4,630 46,7007 4,520 52,2008 4,220 57,700a Develop a linear regression equation for forecastingfreshman enrollment as a function of the annual tuition.b Forecast freshman enrollment if the annual tuitionincreases by US$9,000 in Year 9.c Evaluate the "goodness of fit" of the regressionequation by computing the values of R2, r, and Syx and interpret the results.
arrow_forward
CRUISE MINI CASE: Sunshine Cruise Lines is a cruise
operator that offers three- to seven-day cruises along five Caribbean routes.
It has developed a reputation as a party cruise operator and the majority of
its revenue comes from vacationing college students. This type of customer
demand is highly cyclical, and Sunshine finds that repeat purchase is high
while its consumers are in college, but practically disappears after
graduation. In an effort to encourage its customers to continue taking Sunshine
Cruises after they have graduated, the cruise operator has begun offering
Adventure Cruises, with port stops on islands known for eco-tourism and
biodiversity, both on land and off shore, appealing to young professionals who
like to hike and scuba dive or snorkel. In contrast to its party cruises,
Sunshine focuses its marketing message for Adventure Cruises on activities at
port stops and the convenience of being able to explore several Caribbean
destinations from the comfort of a single…
arrow_forward
A relatively small privately owned coal-mining company has the sales results summarized below. Determine the annual percentage
depletion for the coal mine. Assume the company's taxable income is $125,000 each year.
Sales, Tons
34,300
Year
Spot Sales Price, $/Ton
1
9.82
2.
50,100
11.5
71,900
11.23
50% of the
Gross
Depletion
Allowed
Year
taxable
Income, $
amount
Depletion
amount
1.
3.
arrow_forward
Freight car loadings over an 18-week period at a busy port are as follows:
Week
Number
Week
Number
Week
Number
1
410
7
460
13
540
2
420
8
480
14
550
3
430
9
500
15
570
4
420
10
490
16
580
5
430
11
510
17
590
6
440
12
530
18
600
Click here for the Excel Data File
a. Determine a linear trend line for expected freight car loadings. (Round your intermediate calculations and final answers to 2 decimal places.)
b. Use the above trend equation to predict expected loadings for Weeks 20 & 21. (Round your final answers to 2 decimal places.)
c. The manager intends to install new equipment when the volume exceeds 990 loadings per week. Assuming the current trend continues, in which week (at the earliest) should the loading volume reach that level? (Use the rounded answers, as required, from any previous part of this problem. Do not round any other intermediate calculations. Round your final answer to 2 decimal places.)
arrow_forward
Civil engineering consulting fi rms that provide ser-vices to outlying communities are vulnerable to a
number of factors that affect the fi nancial conditionof the communities, such as bond issues and real
estate developments. A small consulting fi rm en-tered into a fi xed-price contract with a large devel-oper, resulting in a stable income of $260,000 per
year in years 1 through 3. At the end of that time, a
mild recession slowed the development, so the par-ties signed another contract for $190,000 per year
for 2 more years. Determine the present worth of thetwo contracts at an interest rate of 10% per year.
arrow_forward
The Market for
Home Security
Cameras Example 2
update: In the last
few years, major
technology
companies have
Matte Black
Rectengle
Eynglasses Onine
$9.00
Zenni Square
Prescription
Gilasses Back
Rx Glasses Ottoto
Waterloo Aralablie
wh Blue Light.
$35.20
GlaesestSA.com
Meris Metal
Eyeglass Frames
Rimiess Cuting
$29.68
VS
S6.95
EyeBuyDirect.com
Zanni Optical
Wish
ring
The Market for Glasses Example 1 update:
Recently there have been several companies bought up small home "smart" device
selling glasses online direct to consumers
companies.
for as little as $7. Some even offer a
subscription plan where you get a new pair Google bought up Nest and Amazon bought
of glasses every month. Zenni Optical
recently started advertising online and using use than other home security products since
celebrity spokespeople to enhance their
brand.
Ring. Now Nest and Ring are much easier to
they can use Alexa and "Hey Google." in a
much easier way than producers not owned
Zenni optical has sold over 20…
arrow_forward
SEE MORE QUESTIONS
Recommended textbooks for you
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning
Related Questions
- Problem 10-05 (Algorithmic) The Metropolitan Bus Company (MBC) purchases diesel fuel from American Petroleum Supply. In addition to the fuel cost, American Petroleum Supply charges MBC $225 per order to cover the expenses of delivering and transferring the fuel to MBC's storage tanks. The lead time for a new shipment from American Petroleum is 10 days; the cost of holding a gallon of fuel in the storage tanks is $0.07 per month, or $0.84 per year; and annual fuel usage is 105,000 gallons. MBC buses operate 210 days a year. What is the optimal order quantity for MBC?Q* = __________________ How frequently should MBC order to replenish the gasoline supply?______________orders per year The MBC storage tanks have a capacity of 15,000 gallons. Should MBC consider expending the capacity of its storage tanks?Metropolitan Bus Company does not need to expand the capacity of its storage tanks. What is the reorder point?r = ______________ gallonsarrow_forwardQuezon City U-Belt 98,000(UP – 23,757; Miriam – 7,000; Ateneo – 14,206; Others – 53,037)The data of the SUV ownership is as follows:UP 30% (Toyota 20% + Mitsubishi 10%)Miriam 60% (Toyota 40% + Mitsubishi 20%)Ateneo 80% (Subaru 60% + Toyota 20%)What is the total brand penetration of Toyota SUVs in QC U-Belt?What is the penetration share of Toyota in the QC U-belt?arrow_forwardProblem 10-05 (Algorithmic) The Metropolitan Bus Company (MBC) purchases diesel fuel from American Petroleum Supply. In addition to the fuel cost, American Petroleum Supply charges MBC $300 per order to cover the expenses of delivering and transferring the fuel to MBC's storage tanks. The lead time for a new shipment from American Petroleum is 10 days; the cost of holding a gallon of fuel in the storage tanks is $0.03 per month, or $0.36 per year; and annual fuel usage is 240,000 gallons. MBC buses operate 300 days a year. What is the optimal order quantity for MBC?Q* = 20,000 How frequently should MBC order to replenish the gasoline supply?fill in the blank orders per year The MBC storage tanks have a capacity of 15,000 gallons. Should MBC consider expending the capacity of its storage tanks?Metropolitan Bus Company the capacity of its storage tanks. What is the reorder point?r = fill in the blankarrow_forward
- SA now exports more raw copper than it produces or imports, as criminals drive demand for stolen copper cable1 0 MAY 20 22 - 0 5:1 0On any given day, City Power, an energy services agency of the City of Johannesburg metro, has technicians out and about replacing a network of wires and cables that feeds electricity from substations to many of its suburbs.Transnet is seeing a dramatic acceleration of the more than decade-long trend to strip away power cables and even railway lines, recording a more than tenfold jump in the amount of overhead cable lost over the past five years. This undermines its role in an economy that should be counting on its supply chain infrastructure in the form of a railway network, cargo trains and ports. Eskom, Telkom, MTN and Vodacom have also fallen victim to the lawless cancer that has corroded almost every layer of SA industry and threatens to eat away at President Cyril Ramaphosa’s plans to revive economic growth through reliable infrastructure, and recast…arrow_forwardAdelie Enterprises is exploring a new service to provideweekly delivery of grocery items to homes in the greaterGreenwood area. The company’s customers place Web-basedorders and Adelie’s team assembles and delivers the orders inspecially designed cardboard boxes. Management, interestedin locating a supplier that can provide boxes cheaply and efficiently, has discovered that each potential supplier’s abil-ity to satisfy the company’s requirements is influenced by thelevel of demand. The following table provides Adelie’s ven-dor selection criteria, criterion weights, and rankings (1–10with 10 being the highest) under the assumption that low,moderate, or high demand is generated for their service. a. Which supplier should be selected if there is low demandfor Adelie’s new service? Which supplier should beselected under moderate demand assumptions? Underhigh demand assumptions?b. Which supplier is selected if Adelie evaluates eachalternative using a Maximin decision criterion…arrow_forward3. Figure 1 Daily Subway and Bus Use in Five Major Cities 0.75 0.5 0.25 Subway OBus London Tokyo Singapore Hong Kong Figure 2 Subway vs. Bus Ridership, New York City OBus Subway 1970 1980 1990 2000 2010 Information in figure I suggests that public transportation users in London Information in Figure I supports the author's point that buses are growing in popularity as a means of urban transport by indicating that A) take subways and buses at similar rates. B) are unusually reliant on buses. C) take at least one subway trip daily. D) take subways at about the same rate as people A) many people around the world take at least one bus trip every day. B) bus ridership surpasses subway ridership in some major cities. C) people in Tokyo make far more trips by bus daily than they do trips by subway. D) the number of bus trips taken by people in major cities has substantially increased. in New York. 2 Which of the following statements about bus use in New York City is best supported by…arrow_forward
- As a response to COVID -19 issue, Kurmitola General Hospital, Dhaka, has started treating coronavirus patients since last month. Healthcare workers are on the frontline toward the COVID-19 response. Two volunteers from North South University intend to join in Kurmitola General Hospital to assist the medical team. Since they do not have any technical knowledge, they will be helping the team with activities like registering the patients, providing initial information about treatment, collecting samples, etc. As the manager of this hospital, you must arrange training for these volunteers to enhance their skills and willingness to work. Therefore, list and briefly explain the steps you will follow to train these individuals. How would you measure the effectiveness of the provided training?arrow_forwardThe creation of the has resulted in and O U.S. land bridge, greater price reductions, faster deliveries, and less risk from perils of the sea. O U.S. land bridge, greater shipment safety, faster deliveries, and less risk from government restrictions on imports O U.S. interstate highways, greater shipment safety, faster deliveries, and less risk from perils of the sea. O U.S. land bridge, greater shipment safety, faster deliveries, and less risk from perils of the sea.arrow_forwardSCENARIOA steel-working organisation operates 30 steel-working plants globally, including a plant located on the outskirts of a large town, where you are employed.This steelworks contains many different workshops that cover the whole steel-producing process. This involves repair, maintenance, fabrication and welding of large steel structures.Within the fabrication and welding workshop an overhead crane is used to move heavy steel into position. There are signs on this crane stating that only trained workers can operate it. Workers understand that manual handling and mechanical lifting aids should be considered first, with the crane only used as a last resort.The workforce consists of 20 workers. These include a general workshop manager (GWM) and 2 workshop supervisors. There are also 3 apprentices, who are not trained in the use of the crane.In your new role, you work in the fabrication and welding department as the Health and Safety Manager, reporting to the GWM. The GWM does not…arrow_forward
- SCENARIOA steel-working organisation operates 30 steel-working plants globally, including a plant located on the outskirts of a large town, where you are employed.This steelworks contains many different workshops that cover the whole steel-producing process. This involves repair, maintenance, fabrication and welding of large steel structures.Within the fabrication and welding workshop an overhead crane is used to move heavy steel into position. There are signs on this crane stating that only trained workers can operate it. Workers understand that manual handling and mechanical lifting aids should be considered first, with the crane only used as a last resort.The workforce consists of 20 workers. These include a general workshop manager (GWM) and 2 workshop supervisors. There are also 3 apprentices, who are not trained in the use of the crane.In your new role, you work in the fabrication and welding department as the Health and Safety Manager, reporting to the GWM. The GWM does not…arrow_forwardSCENARIOA steel-working organisation operates 30 steel-working plants globally, including a plant located on the outskirts of a large town, where you are employed.This steelworks contains many different workshops that cover the whole steel-producing process. This involves repair, maintenance, fabrication and welding of large steel structures.Within the fabrication and welding workshop an overhead crane is used to move heavy steel into position. There are signs on this crane stating that only trained workers can operate it. Workers understand that manual handling and mechanical lifting aids should be considered first, with the crane only used as a last resort.The workforce consists of 20 workers. These include a general workshop manager (GWM) and 2 workshop supervisors. There are also 3 apprentices, who are not trained in the use of the crane.In your new role, you work in the fabrication and welding department as the Health and Safety Manager, reporting to the GWM. The GWM does not…arrow_forwardProblem 16-17 (Algo)The U.S. Airfilter company has hired you as a supply chain consultant. The company makes air filters for residential heating and air-conditioning systems. These filters are made in a single plant located in Louisville, Kentucky, in the United States. They are distributed to retailers through wholesale centers in 100 locations in the United States, Canada, and Europe. You have collected the following data relating to the value of inventory in the U.S. Airfilter supply chain: QUARTER 1(JANUARYTHROUGHMARCH) QUARTER 2(APRIL THROUGHJUNE) QUARTER 3(JULYTHROUGHSEPTEMBER) QUARTER 4(OCTOBERTHROUGHDECEMBER) All amounts in millions of U.S. dollarsSales (total quarter): United states 414 402 520 514Canada 135 96 126 117Europe 41 34 42 25 Cost of goods sold (total quarter) 384 347 453 434 Raw materials at the Louisville plant (end-of-quarter) 73 62…arrow_forward
arrow_back_ios
SEE MORE QUESTIONS
arrow_forward_ios
Recommended textbooks for you
- Purchasing and Supply Chain ManagementOperations ManagementISBN:9781285869681Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. PattersonPublisher:Cengage Learning
Purchasing and Supply Chain Management
Operations Management
ISBN:9781285869681
Author:Robert M. Monczka, Robert B. Handfield, Larry C. Giunipero, James L. Patterson
Publisher:Cengage Learning