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- A preparer e-file hardship waiver might be granted for which of the following reasons? • A) The preparer is in a Presidentially Declared Disaster Area B) The preparer does not have software that would facilitate e-file C) The preparer believes the e-file program is a government conspiracy to spy on citizens D) The preparer doesn't want to participate in e-fileAfter viewing Red Cross ads about giving blood, Amanda donated a pint of blood at the local Red Cross office. Amanda felt that she had performed a good deed. Was this a marketing exchange:a.) no, because the Red Cross is non-profit organization.b.) yes, because the Red Cross ran an advertisement.c.) no, because the Red Cross did not provide Amanda with a product.d.) yes, because the donated blood was exchanged for a feeling of satisfaction.Carriage and insurance paid to (CIP) are one of the terms of sale is used in place of which of the following? A. Free alongside ship (FAS) B. Cost, insurance, and freight (CIF) C. Cost and freight (CFR) D. Free onboard (FOB)
- 10. You were in a dilemma when you received a claim and request for adjustment from Ahlam who is one of your main customers. Ahlam was clearly at fault, but you know that if you refuse her claim, you will not only lose her but also her friends and followers on social media who will hear only one side of the story. As a result, you decide to grant Ahlam her claim and to grant her the adjustment she requested. For your reply to be effective, it must: * A.Point fingers to a third party who was responsible for this unpleasant situation. B.Imply that you will grant all of Ahlam’s claims to keep her satisfied always. C.Make an exaggerated apology so Ahlam can excuse you. D.Educate Ahlam about steps needed to avoid similar outcomes in the future. E.Make an exaggerated apology so Ahlam doesn’t give a negative review on social media.which of the following is appropriate for a licensee to make when talking to a seller concerning fees? A) The commission rate is independently established based on the cost and is negotiable. B) The real estate board has a rule requiring a set commission rate C) I must charge you a set rate because all brockers charge that rate in this area. D) The standard fee for a resale is 6%Upon successful completion of the examination you may qualify for registration as an insurance broker. If issued, the registration will be "restricted to Acting Under Supervision". Which one (1) of the following most accurately describes the conditions under which you may act as an insurance broker under supervision? OA) You may not act as a sole proprietor, nor be a "Principal Broker" as the term is used in the regulation, nor may you control trust funds. OB) You may operate a trust account in your own name into which you may deposit premiums you receive from policyholders. OC) You may solicit insurance only from persons who call at, or telephone your office. OD) You may solicit insurance inside or outside your office but only in the community where your office is located.
- Which of the following is the least important reason for requiring that insurance agents be licensed? A) To establish and maintain high professional and ethical standards B) To protect the public C) To give the government adequate control over the conduct of agents D) To provide additional income to the government through license feesSahar was not satisfied with the reply she received from Diam after she submitted a claim to contest her high water bill for the month of April. As a result, she wrote back to Diam to explain why she deserves a more satisfactory response. In this scenario, Sahar wrote a: * A-persuasive request for action B- persuasive presentation of ideas C- persuasive claim and request for adjustment D-persuasive sales and marketing message E-persuasive performance reviewYou are providing your services to online shop of garments. You are a caretaker and it’s your duty to deliver dresses to the customers. You are well aware of customer’s psyche. One day Mr. Smith ordered an expensive dress, wore that dress and returned the dress saying that the size of dress didn’t match his size. You knew that this is not a genuine reason of rejection. You thought the fraudulent element is confirmed as Mr. Smith acted the same way in past years. You decided to write a bad news message to him.Write a letter of rejection to Mr. Smith keeping in mind your purpose, your image, your company’s image and future sales of your products.
- Under the SAFE Act, which of the following businesses will need to have a licensed mortgage loan originator on staff? A) A title company that closes mortgage loans B) A manufactured home seller that takes applications for financing C) A mortgage servicing company that engages in modifications for the loans that it is servicing D) A real estate agency that collects information on buyers to see if they will qualify for a mortgage loan but that does not send that information to a lenderWhich one (1) of the following statements is true regarding Replacement Cost insurance? OA) A professional appraisal is required by insurers before they will insure any property for its Replacement Cost. OB) Most insurers do not require an insured to replace a damaged property as a condition to be indemnified for its Replacement Cost. OC) A condition of this coverage is that replacement must be with materials of similar kind and quality. OD) Only commercial properties can be insured for their Replacement Cost.Suppose you run a small business of homemade cakes. A customer ordered a buttercream cake in chocolate flavor. The order was not delivered on time by the bike service you used. As a result, buttercream melted a little and cake got deformed when it reached its destination. Compose a self-fulfilling email to apologize for the delay and to make up for the loss. You may offer a discount package as a compensation to maintain your client’s interest. Start with an apology; give reference to the order and state reasons for the delay. Offer compensation. End on a positive note. P.S: Include details in these columns in the beginning: To: Subject: